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About James

James is a core practitioner in the Financial Services and Healthcare Systems and Services practices and the leader of McKinsey’s IT infrastructure work within the Business Technology Practice.

His recent client projects have included a $300 million core-technology transformation program for a healthcare-products company, a $100 million demand-management program for a financial institution, developing the technology strategy for a major Internet carrier, and a $650 million infrastructure transformation for a major global financial institution.

Published work

Why senior leaders are the front line against cyberattacks,” McKinsey & Company, June 2014

Risk and responsibility in a hyperconnected world: Implications for enterprises,” McKinsey, January 2014

How good is your cyberincident-response plan?,” McKinsey & Company, December 2013

Enhancing the efficiency and effectiveness of application development,” McKinsey & Company, August 2013

Meeting the cybersecurity challenge,” McKinsey Quarterly, June 2011

Getting infrastructure offshoring right,” McKinsey Quarterly, July 2009

Where IT infrastructure and business strategy meet,” McKinsey Quarterly, May 2009

Education
Wharton School, University of Pennsylvania MBA in finance
Brown University BA in history

New York Office

55 East 52nd Street
21st Floor
New York, NY 10022
United States
Voice: 1 (212) 446 7000
Fax: 1 (212) 446 8575

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