James is a core practitioner in the Financial Services and Healthcare Systems and Services practices and the leader of McKinsey’s IT infrastructure work within the Business Technology Practice.
His recent client projects have included a $300 million core-technology transformation program for a healthcare-products company, a $100 million demand-management program for a financial institution, developing the technology strategy for a major Internet carrier, and a $650 million infrastructure transformation for a major global financial institution.
“Risk and responsibility in a hyperconnected world: Implications for enterprises,” McKinsey, January 2014
“How good is your cyberincident-response plan?,” McKinsey & Company, December 2013
“Enhancing the efficiency and effectiveness of application development,” McKinsey & Company, August 2013
“Meeting the cybersecurity challenge,” McKinsey Quarterly, June 2011
“Getting infrastructure offshoring right,” McKinsey Quarterly, July 2009
“Where IT infrastructure and business strategy meet,” McKinsey Quarterly, May 2009
|Wharton School, University of Pennsylvania
||MBA in finance
||BA in history