Ian is a leader of our Public Sector and Organization practices in the Americas, and helps direct the McKinsey Center for Government’s work on government transformation. He specializes in counseling senior leaders—in particular, leaders of large organizations with long-tenured workforces—on driving sustainable change, and he recently led a multiyear research effort to determine how change management in government differs from similar efforts in the private sector. Ian serves as faculty for our Change Leaders Forum, which brings together small groups of executives to build the skills required to lead successful change programs.
Among recent projects, Ian has helped a 100,000-person government agency transform its customer service operations; supported the design and launch of a new human-capital strategy for a government policy-making organization; advised a large government agency on the redesign of its recruiting organization and process; and supported several global aerospace and defense companies on post-merger integration, organizational design, and operations transformations.
Prior to joining McKinsey, Ian was a strategist in the US Department of Defense, Office of the Secretary of Defense for Policy. He also worked in the White House Office of Homeland Security, where he was part of the team that developed and implemented the president’s proposal for the new Department of Homeland Security. Ian has a master’s degree from Harvard Kennedy School of Government and a bachelor’s degree with high honors from Emory University. He has lived and worked in Australia, Belgium, and Russia, and is now based in Washington, DC.
|Office of the Secretary of Defense for Policy
|White House Office of Homeland Security
|Harvard Kennedy School
||MPP in international security
||BA in political science and Russian language