Government agencies are among the most complex organizations in the world. In the current fiscal environment, they face increasing demands to deliver more services at lower costs. We bring a range of proprietary tools and a wealth of experience to help public-sector clients address this challenge, in particular in the areas of organizational design, human capital, organizational diagnostics, and transformational change.
Examples of our work
In the past 5 years, we have supported more than 600 public-sector organization projects. Examples include the following:
- supporting a large organizational redesign at a law-enforcement agency
- helping a public-finance organization improve its talent-management system; specific outcomes included reducing time to hire by more than 50 percent and achieving the number-three ranking among large agencies in the Partnership for Public Service’s “Best Places to Work” survey
- assisting the three grant-making units of a law-enforcement agency in developing a workforce-planning model and talent strategies to enable fact-based resource planning and to inform long-term human-capital strategies
- helping a defense agency conduct an organizational-health diagnostic using our proprietary Organizational Health Index; the team helped the client identify five core areas for improvement, which the leadership team will tackle over the next 2 to 3 years
- supporting an enforcement organization in designing and successfully rolling out a new organization model, thereby reenergizing a demoralized staff; one client claims this work has led to “the biggest turnaround I have seen in more than 25 years in government”
Selected tools and solutions
Proprietary tools and solutions are a significant source of our distinctiveness. They enable us to provide actionable insights and deliver unique results for our public-sector clients. Examples include the following:
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This provides a comprehensive, survey-based assessment of an organization’s effectiveness and management practices. Our growing database of more than 650 private- and public-sector organizations worldwide allows us to benchmark results.
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Our comprehensive approach to leading large-scale transformation programs places equal importance on business-improvement initiatives and organizational dynamics. It includes a suite of tools and techniques across the five stages of transformation: aspire, assess, architect, act, and advance.
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Change Leaders’ Forums
These capability-building sessions, hosted by McKinsey, aim to help government leaders drive change in their organizations and build peer relationships across government agencies.
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Talent System Assessment Tool
Our proprietary talent assessment tool helps clients benchmark their current talent practices and pinpoint areas for improvement.
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Social-network analysis
This analysis helps identify informal communities and influencers throughout an organization in a quantifiable and measurable manner.