A shortage of the right talent is a top concern for CEOs in all industries and geographies. Our deep experience, proprietary tools, and focus on business outcomes help clients meet this challenge and turn talent into a source of competitive advantage.
We work with clients to:
Shape talent strategy to meet business needs
We help develop talent strategies tied directly to business plans—including actionable and segmented insights into talent strengths, needs, and economics. We shape clear employer value propositions focused not just on compensation but also on other key factors that matter to talented employees, including professional development. Our proprietary tools and dashboards help clients closely monitor talent plans and deployment.
Build world-class talent systems and culture
Beyond meeting immediate recruitment and succession planning needs, the most successful companies use talent management as a tool to drive strategic change, innovation, effective merger integration, and long-term organizational health. We help clients define a talent agenda to support their core competitive strengths, and shape talent practices—including development, rotation, reward and recognition—to deliver business outcomes. Our Organizational Health Index provides a robust fact base for understanding and improving talent culture.
Develop leaders for short-term impact and long-term growth
To make sure leadership development creates lasting impact, we help such clients use performance-improvement opportunities within their organizations as the real-life context for learning; develop deeper leadership qualities, not just functional skills, so leaders have the resilience to sustain major change; and build a “leadership engine” integrated with the organization’s broader norms and management processes.
Understand and strengthen workforce dynamics
To enable our clients to compete through talent, we provide foresight into key socio-demographic, regulatory, and technology trends. We help clients shape an explicit workforce strategy that is cognizant of these trends, incorporating compensation, training, employee engagement, diversity, and regulatory compliance. A key focus is on understanding, measuring, and improving workforce productivity.
Build excellence in HR
We help clients turn the HR function into a highly credible business partner, driving strategic people initiatives while improving the cost, quality and speed of key services such as recruiting, training, and administration. Using our proprietary HR Navigator tool, we help HR set quantified targets, measure its performance, and demonstrate its contribution to business value.
Examples of what we do
- Helped a global financial services company with a 4,000-person HR function improve performance and generate $120 million in savings.
- For an airline client, for example, sequenced changes to work rules and benefits resulted in $150 million in annual savings, industry-leading productivity, and increased employee satisfaction.
- For a government revenue service, we helped develop and implement a plan to recruit 5,000 managers over ten years to meet its revenue targets.