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June 2013—Improving energy efficiency in industrial environments starts with changing minds—not machinery. The progress made by one of China’s largest state-owned enterprises holds lessons for industrial players of all stripes.more
June 2013—Companies that continue to base their manufacturing strategies solely on China’s rock-bottom wages and stratospheric domestic growth rates are in for a rude awakening. New challenges will require new competitive priorities.more
June 2013—McKinsey partners explore China’s coming technology transformation, the challenges facing manufacturers, and an exciting new wave of innovative enterprise sparked by high mobile penetration and social media.more
June 2013—McKinsey’s Jonathan Woetzel explores China’s huge infrastructure program and the country’s plans to build sustainable urban clusters for hundreds of millions of its people.more
May 2013—To master the extremes of a fast-changing competitive landscape, challenge your company’s assumptions about designing, developing, and manufacturing products for these regions.more
May 2013—Retailers can respond by harnessing existing store locations and forging relationships with outside distributors.more
November 2012–Manufacturing remains a critical force in both advanced and developing economies. But the sector has changed, bringing new opportunities and challenges to business leaders and policy makers.more
October 2012—The promise of global standards in healthcare and an opportunity for innovation.
June 2012—Manufacturers can create value, cut costs, and reduce exposure to volatile commodity prices by improving their resource productivity–using fewer resources for each unit of output.
May 2012—By improving how risk is measured—and managed—in global operations, companies can adapt to changing conditions faster than competitors.more
January 2012—Focus on the human side of customer service to make it psychologically savvy, economically sound, and easier to scale. more
November 2011—It’s possible, though far from certain, that oil prices will spike in the years ahead. Here’s why—and how you can prepare. more
March 2012—India’s product makers have a golden opportunity to join the global big leagues. They should seize it.more
Financial services executives increasingly see lean as the best path to reinvigorate their business performance in customer-facing channels, back-office centers, and support functions.
January 2011—Getting there means ditching today’s monolithic model in favor of splintered supply chains that dismantle complexity, and using manufacturing networks to hedge uncertainty.more
January 2011—Building bridges between senior managers is a critical step in constructing tomorrow’s global supply chain.more
December 2010—Insurers that outsource the IT and administration of policies underwritten years ago can improve customer satisfaction, lower costs, and even reduce capital requirements.more
July 2010—As service operations use IT to become more efficient across all processes and workflows, they will need to align their work practices with the strengths of automation.more
June 2010—To sustain wealth creation, developed nations must find ways to boost productivity; product and process innovation will be key.more
April 2010—Supposedly low-value calls may convey important information. Mining their content can help companies diagnose problems and make lasting business improvements.more
February 2010—By guiding the design of customer interactions, the principles of behavioral science offer a simple, low-cost route to improved customer satisfaction.more
January 2010—Businesses with the best product-development track records stand apart from their less-successful peers in three crucial ways.more
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