McKinsey & Company Skip main navigation

Operations

We help our clients achieve world-class operations. Blending strategic thinking with hands-on practicality, we work to develop and implement operational strategies that solve our clients' most critical problems.

Our expertise

Latest thinking

dewi13_frth_Thumbnail
article | McKinsey Quarterly

Developing winning products for emerging markets

May 2013—To master the extremes of a fast-changing competitive landscape, challenge your company’s assumptions about designing, developing, and manufacturing  products for these regions.more

art
article | McKinsey Quarterly

Retail economics in the era of one-day delivery

May 2013—Retailers can respond by harnessing existing store locations and forging relationships with outside distributors.more

busu13_frth_Thumbnail
article

Building superior capabilities for strategic sourcing

May 2013—Purchased materials and services often make up 60 to 80 percent of a product’s cost. Companies that don’t invest in the purchasing team’s capabilities are throwing away value.more

Operations for the executive suite
compendium

Operations for the executive suite

Highlights specific opportunities for operations to create significant value upside for pharmacos and emphasizes the role of the executive suite in enabling this value creation

More from this practice

mafu12_frth_Thumbnail
report | McKinsey Global Institute

Manufacturing the future: The next era of global growth and innovation

November 2012—Manufacturing remains a critical force in both advanced and developing economies. But the sector has changed, bringing new opportunities and challenges to business leaders and policy makers. more

  • includes:
    •  
McKinsey Implementation

McKinsey implementation

McKinsey Implementation is a specialized group with broad Operations expertise that helps turn recommended solutions into concrete performance improvement. Working directly at client sites, our implementation consultants build the capabilities, systems, and processes needed to deliver long-term impact.more

McKinsey model factories

McKinsey capability centers

Through our global network of capability centers, clients can “learn by doing” at model factories that simulate manufacturing, call center, and other workplace settings. The focus is on building capabilities such as lean manufacturing, green operations and quality control—plus the skills needed for transformational change.more

Production Systems Design Center (PSDC)

The Production Systems Design Center, part of the McKinsey Manufacturing Practice, is our internal academy for operational transformation expertise. Within a special 2-year training program, we develop our junior consultants to become specialists in lean manufacturing and service operations. more

Contact

Related

McKinsey capability centers

McKinsey capability centers

Learn more about our global capability center network and the individual locations and offerings.more

interview | McKinsey Global InstituteTimkin_1536x1152_Thumbnail

Manufacturing’s new era: A conversation with Timken CEO James Griffith

December 2012—The manufacturer’s chief talks with McKinsey director Katy George about skills, costs, and the supply-chain challenges of transforming production in an age of emerging-market growth.more

  • includes:
    •  

Careers in Operations

Learn more about what we do, how you'll grow, current opportunities, and how to apply.more

Operations extranet

Our extranet provides distinctive operations knowledge and access to a network of operations professionals at leading companies around the globe. Free access is granted to existing and potential clients.