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Retail

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article | McKinsey Quarterly

Getting to know China’s premium-car market

June 2013—Consumers in the fastest-growing market for luxury autos are seeking more than status.more

One big mistake retailers are making online
article | LinkedIn

One big mistake retailers are making online: Not thinking like their customers

April 2013—While Big Data is increasingly important in the retail environment, human intelligence drives conversion rates.

Retail and brand marketing

Retail Marketing and Branding: A definitive guide to maximizing ROI

Jesko Perrey, Dennis Spillecke, 2013

This book offers retail leaders practical ways to improve their marketing function's performance to drive corporate growth. Practical guidelines and case examples make it an accessible guide for all consumer-minded retailers.more

Future of grocery retail market
article | Consumer & Shopper Insights

Retail 4.0: The future of retail grocery in a digital world

December 2012—The one constant of retail is change. Since the first modern supermarket, grocery retail has seen three transformational eras; the fourth, digital and omni-channel retailing, is just beginning.

Alexis Maybank
interview

Gilt Groupe: Using big data, mobile, and social media to reinvent shopping

November 2012—Gilt Groupe provides instant insider access to today’s top designer labels and has grown to a half-billion dollars in sales since its founding. Co-founder Alexis Maybank talks about how they did it.more

Global Digital Diaries
infographic | Pinterest

Anatomy of a smartphone purchase

October 2012—What if you could watch customers make a major purchase (such as a smartphone), from start to finish—and after? And listen to them all along the way?

Future of brick and mortar
article | SlideShare

The future of brick & mortar retail in the digital era

September 2012—The number of shoppers checking prices on mobile devices while in-store has more than tripled in two years—and two-thirds of these buyers changed their buying decision because of it.

Seven strategies to beat the retail apocalypse
article | Forbes

Seven strategies to beat the retail apocalypse

May 2012—Many retailers have greeted the advent of the mobile shopper with an “end-is-nigh” panic. But there’s plenty they can still do.

Retail banking online
report

Retail bank distribution 2015—Full digitalisation with a human touch

April 2012—How can banks win and retain clients who are increasingly using multiple channels and serve them in a cost efficient way?more

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