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Healthcare Systems & Services

Nicolaus Henke

Nicolaus Henke

Director

Leader of the Healthcare Systems & Services practice in Europe, the Middle East, and Africa, supporting clients in system reform, innovative delivery, and productivity

Shubham Singhal

Shubham Singhal

Director

Leader of the Healthcare Systems & Services practice in the Americas, counseling payors as they develop growth strategies, invest in business building, and undertake large-scale performance transformations

Claudia Süssmuth Dyckerhoff

Claudia Süssmuth Dyckerhoff

Director

Leader of the Healthcare Systems & Services practice in Asia, guiding payors and providers as they enter new markets, build new partnerships, and transform organizational performance

Jenny Cordina

Jenny Cordina

Principal

Improves healthcare clients’ service to important customer segments by deepening their understanding of customer attitudes and behavior

Penny Dash

Dr. Penny Dash

Principal

Helps redesign healthcare systems to improve clinical outcomes, efficiency and value, working with senior management, chief executives and leading clinicians

Mike Bennett

Mike Bennett

Principal

Works with a wide range of healthcare clients to help them build capabilities and improve performance

Brandon Carrus

Brandon Carrus

Principal

Works with CEOs and top teams to achieve excellence in clinical and service operations

Jean Drrouin

Dr. Jean Drouin

Director

Leader of our Health Systems Institute (HSI), convening healthcare leaders and guiding work with healthcare organizations to improve strategy and performance

Kurt Grote

Dr. Kurt Grote

Director

Brings medical and organizational expertise to support transformational change in health systems and at public and private providers

Jocelyn Grahame

Jocelyn Grahame

Principal

Applies her organizational expertise to help clients shift strategy, improve performance, build capabilities,and strengthen behavior

Viktor Hediger

Dr. Viktor Hediger

Director

Focused on the design and reform of healthcare systems in the Middle East and beyond

Steffen Hehner
Highlighted Expertise

Steffen Hehner

Director

Helps payors set new strategies and redesign their operations to transform performance

Tom Latkovic

Tom Latkovic

Director

Helps to improve the performance of healthcare institutions by supporting stronger organizations and more effective strategies

Cecilia Huber

Celia Huber

Director

Develops strategies for government and private payors, benefits consultants, pharmacy benefits managers, and charitable foundations

Paul Mango

Paul Mango

Director

Advises leading healthcare organizations as they improve performance, confront the implications of ongoing health reform, and pursue emerging consumer-driven opportunities

Martin Markus
Highlighted Expertise

Martin Markus

Director

Heads our healthcare work in the UK and with European payors, working on strategy and health system design

Highlighted Expertise

Wayne Pietraszek

Principal

Partners with healthcare organizations across the industry, employing technology solutions that enable business operations and improve care delivery

Ben Richardson
Highlighted Expertise

Ben Richardson

Principal

Helps to transform healthcare by establishing integrated care systems, improving primary care, and reforming national health systems

Saum Sutaria

Dr. Saum Sutaria

Director

Guides large-scale performance transformations to help improve healthcare delivery systems

Steven Van Kuiken

Steven Van Kuiken

Director

Brings technology solutions to help healthcare companies transform operational performance and increase market responsiveness

Rodney Zemmel
Highlighted Expertise

Rodney Zemmel

Director

Serves clients across the healthcare spectrum on both products and services

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