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Healthcare Systems & Services


Health International


Issue 3

Health reform in Europe has taken many guises in recent years—virtually as many variations as there are European countries, if not more. Insurance markets have been liberalized, pharmaceutical payment policies have been altered, hospital regulations have been softened, physician freedoms have been curtailed—these and many other concepts have been introduced, with varying degrees of success.


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Articles

Facts and figures: European outpatient care

This article compares physician services and outpatient management in several countries.

"The road to reform in Europe"

Throughout Europe, healthcare reforms must respond to a similar set of problems: Spending is rising fast, and patients’ demands are growing. Looking closely at reform trends in Europe, seven key solutions can be discerned.

"We want the best health service"

The National Health Service is making serious strides to improve service delivery. This is an interview with John Bacon, NHS group director.

"We are paying for a Mercedes, but only getting a Golf"

Germany’s statutory health plans still do not have as much freedom as they would like despite recent reform legislation. This is an interview with Hans Jürgen Ahrens, chairman of the board of the Federal Association of the AOK.

DRGs: The new course of therapy for German healthcare

The introduction of reimbursement via diagnosis-related groups (DRGs) will induce sweeping changes in hospital finance and administration. Payors, too, have to deal with the implications.

Pathways to productivity

Hospitals that learn to move patients efficiently along clinical pathways will have a competitive advantage and will set a quality benchmark.

Healing Eastern Europe's hospitals

The region's governments can't afford to provide quality healthcare for everyone. Hospitals must get creative to make up for the shortfall.

Getting personal with the healthcare customer

Many health insurers are at risk of losing their most profitable customers. A well-defined customer-retention policy can identify the most attractive policyholders and halt the outflow.

Opportunities for internationalization in healthcare

The cross-border marketplace, long thought unsuitable for healthcare payors and providers to attempt to enter, may hold attractive rewards for specific kinds of sophisticated, well-capitalized players.

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