Healthcare Systems & Services

Healthcare improvements have dramatically increased life expectancy, and new treatments are increasing the quality of life. Yet this progress has created daunting economic challenges. Our team of consultants and experts works with healthcare leaders to deliver better care, increasing quality of life, and improving global outcomes.

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Our capabilities

McKinsey’s Health Systems and Services Practice has developed a number of specialized capabilities to help clients face the challenges of today. These capabilities include:

Healthcare Actuarial

Our Healthcare Actuarial experts build and implement actuarial models to help you optimize the growth and profitability of their risk-based healthcare businesses. The team includes more than a dozen actuaries with expertise across commercial, Medicare, Medicaid, and other business segments to help with book-of-business tear-downs, risk adjustment analytics, and Medicare growth and Stars models.

Healthcare Analytics

Our Healthcare Analytics group designs, delivers, and operates advanced analytics to help payors and providers in multiple domains, including population health management, new payment models, and provider performance. They leverage a big-data analytics platform that includes 100 terabytes of integrated claim, encounter, clinical, consumer, and other data. The team consists of 100 dedicated experts and 250 affiliated professionals with industry, advanced analytics, statistics, clinical, and software expertise.

McKinsey Hospital Institute—Germany

Our Hospital Institute provides solutions and support for German hospital leaders that want to improve their organization’s performance and achieve lasting impact.

Featured insight

Measuring patient experience

Measuring the patient experience: Lessons from other industries

August 2015—A comprehensive approach health systems can use to better understand the patient experience and thereby improve patient satisfaction.



The Center for US Health System Reform

The Center for US Health System Reform

Our source on the economics of health and the implications of the Affordable Care Act, the Center undertakes original research and develops tools to help navigate in a post-reform era.more

Health International

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