Our Insights

Article - McKinsey Quarterly

Untangling your organization’s decision making

– Any organization can improve the speed and quality of its decisions by paying more attention to what it’s deciding.

ORGANIZATIONAL AGILITY

Article

How the public sector can remain agile beyond times of crisis

– Public-sector organizations have shown they can be nimble in a crisis. Focusing on agility could help them keep pace with changing... needs during challenges—and beyond.
Interview - McKinsey Quarterly

ING’s agile transformation

– Two senior executives from the global bank describe their recent journey.
Article - McKinsey Quarterly

Agility: It rhymes with stability

– Companies can become more agile by designing their organizations both to drive speed and create stability.
Article - McKinsey Quarterly

Why agility pays

– New research shows that the trick for companies is to combine speed with stability.

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McKinsey on Organization

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Article - McKinsey Quarterly

Breaking down the gender challenge

– To make meaningful progress on gender diversity, companies must move beyond the averages and focus on the biggest pain points.
Podcast - McKinsey Quarterly

The art and science of well-being at work

– Leaders of high-intensity, high-performing organizations are beginning to recognize the important effects of mindfulness, exercise,... and sleep on the body—and the brain.
Video

How Airbus is navigating a digital transformation

– The commercial aircraft manufacturer is charting a course to software and services, focusing on creating new data-driven models... to complement its hardware platforms.
Article

The future of HR in oil and gas

– The war for traditional technical talent is now less fierce, while intensifying for new skill types. We see three themes for HR... of the future in oil and gas, with implications for HR strategy and operating model.
Interview

What talent management can do to shape next-generation pharma leaders

– A Sanofi executive discusses his company’s leadership-development programs and approach to building employee capabilities amid... rapid change.
Article - McKinsey Quarterly

Landing the megadeal: Seven keys to closing big sales that make money

– Your salesforce needs help to remain objective, build trust, get the price right, and keep selling until the deal is done.
Article

When the customer experience starts at home

– To serve end customers better, begin with your employees.
Article

The business logic in debiasing

– Debiasing business decision making has drawn board-level attention, as companies doing it are achieving marked performance improvements.
Article

What to do when a specialty-chemical business gets commoditized

– Contrary to conventional wisdom, a commoditized chemical business can be as profitable as a specialty one. The key is to change... to a different operating model.
Article

Self-driving car technology: When will the robots hit the road?

– As cars achieve initial self-driving thresholds, some supporters insist that fully autonomous cars are around the corner. But... the technology tells a (somewhat) different story.
Interview

Improving public safety through customer experience at the National Weather Service

– Laura Furgione, the NWS’s former deputy director, discusses where the customer fits in with the agency’s mission of... protecting lives and property.

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