Our Insights

Article - McKinsey Quarterly

Memo to the CEO: Are you the source of workplace dysfunction?

– Rudeness and bullying are rife, says Stanford professor Bob Sutton. Wise leaders figure out how to fix their teams and organizations; and they start by taking a long look in the mirror.

ORGANIZATIONAL AGILITY

Interview - McKinsey Quarterly

ING’s agile transformation

– Two senior executives from the global bank describe their recent journey.
Article - McKinsey Quarterly

Agility: It rhymes with stability

– Companies can become more agile by designing their organizations both to drive speed and create stability.
Article

Building a marketing organization that drives growth today

– Technologies and customer expectations have changed faster than marketing organizations. Here’s how to fix that.
Article

A business leader’s guide to agile

– Agile promises rapidly evolving software and substantial business benefits, but it requires new habits from everyone: from IT... and from business partners.

FEATURED PUBLICATION

Book

Leading Organizations: Ten Timeless Truths

Leading Organizations identifies the most challenging organizational issues leaders face, and then—one by one—provides the hard facts, big ideas, and exceedingly practical “how to” steps to address those issues.

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McKinsey on Organization

Read or download our guides examining how your organization can realize its full potential.
Podcast

How a digital factory can transform company culture

– Companies are beginning to use digital factories as incubators of more agile ways of working, often filtering the best attributes... of the factory culture back to the larger organization.
Commentary - McKinsey Quarterly

Putting lifelong learning on the CEO agenda

– In an open letter to business leaders, a Harvard Business School professor and a learning engineer at the Chan Zuckerberg Initiative... present an emphatic case to make learning a corporate priority.
Article - McKinsey Quarterly

How technology is changing the job of the CEO

– More than 75 chief executives and board chairs recently gathered to share concerns and offer one another advice.
Article

Five new truths about zero-based budgeting

– Five new myths and realities illustrate how the potential of zero-based budgeting has grown.
Survey

Mastering three strategies of organic growth

– Organic growth is key to companies’ futures. According to survey results, the best firms follow more than one path to achieve... it and also are better at developing the right capabilities to support it.
Interview

Two views on how customer experience can better serve US military veterans

– Robert McDonald, the former secretary of the US Department of Veterans Affairs, and Tom Allin, the agency’s former head of veterans... experience, discuss the role of frontline employees and organizational innovation in building a customer-centric culture.
Article

How benchmarking can improve cost competitiveness in steel

– Many debate the relevance of benchmarking in the steel industry. But disciplined application has helped some producers identify... improvements of up to 10 percent of the cost base.
Video - McKinsey Global Institute

The evolution of employment and skills in the age of AI

– As artificial intelligence alters work done in all manner of industries, companies and governments can help workers transition... by supporting incomes and facilitating skills training.
Interview

Reshaping ‘retail-tainment’ in the Middle East and beyond

– Alain Bejjani, CEO of conglomerate Majid Al Futtaim, shares his perspectives on retail’s future and on his own leadership journey.
Article - McKinsey Quarterly

What’s missing in leadership development?

– Only a few actions matter, and they require the CEO’s attention.

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