Our Insights

Article - McKinsey Quarterly

The roots of organic growth

– There are many paths to growth, and high performers take more than one—supported by reinforcing capabilities such as advanced analytics and digital customer-experience management.

ORGANIZATIONAL AGILITY

Article

Building a marketing organization that drives growth today

– Technologies and customer expectations have changed faster than marketing organizations. Here’s how to fix that.
Interview

How to go agile enterprise-wide: An interview with Scott Richardson

– Successfully scaling agile starts with a strategy that’s consistent from the front lines to the C-suite.
Article

A business leader’s guide to agile

– Agile promises rapidly evolving software and substantial business benefits, but it requires new habits from everyone: from IT... and from business partners.
Article

How the public sector can remain agile beyond times of crisis

– Public-sector organizations have shown they can be nimble in a crisis. Focusing on agility could help them keep pace with changing... needs during challenges—and beyond.

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McKinsey on Organization

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Interview

Two views on how customer experience can better serve US military veterans

– Robert McDonald, the former secretary of the US Department of Veterans Affairs, and Tom Allin, the agency’s former head of veterans... experience, discuss the role of frontline employees and organizational innovation in building a customer-centric culture.
Article

How benchmarking can improve cost competitiveness in steel

– Many debate the relevance of benchmarking in the steel industry. But disciplined application has helped some producers identify... improvements of up to 10 percent of the cost base.
Video - McKinsey Global Institute

The evolution of employment and skills in the age of AI

– As artificial intelligence alters work done in all manner of industries, companies and governments can help workers transition... by supporting incomes and facilitating skills training.
Interview

Reshaping ‘retail-tainment’ in the Middle East and beyond

– Alain Bejjani, CEO of conglomerate Majid Al Futtaim, shares his perspectives on retail’s future and on his own leadership journey.
Interview

Getting better than the tools we’d been taught: Lean and people

– An auto-industry veteran describes how rededication to lean-management principles—especially to fostering leadership at... every level—led his organization to new performance breakthroughs.
Interview

Leadership and strategic innovation in pharma

– The CEO of Shire explains how he’s repositioning the company and gearing up for more change.
Commentary

Optimizing performance in infrastructure project delivery

– To manage costs and schedules more effectively, a four-pronged strategy can identify and limit variability in process execution.
Survey - McKinsey Global Institute

Advanced social technologies and the future of collaboration

– The next generation of social technologies is beginning to transform the way people communicate and work with each other, according... to a new survey.
Article - McKinsey Quarterly

High-performing teams: A timeless leadership topic

– CEOs and senior executives can employ proven techniques to create top-team performance.
Video

How Airbus is navigating a digital transformation

– The aerospace and defense company is charting a course to software and services, focusing on creating new data-driven models to... complement its hardware platforms.
Article - McKinsey Quarterly

Untangling your organization’s decision making

– Any organization can improve the speed and quality of its decisions by paying more attention to what it’s deciding.

Connect with our Organization Practice