Our Insights

Article

Ops 4.0: Fueling the next 20 percent productivity rise with digital analytics

– Business needs to raise productivity more than ever. Thanks to innovations in digitization and analytics, four new methodologies can yield the productivity breakthroughs organizations need.

Customer experience

Customer Experience

More insight into creating competitive advantage by putting customers first and managing their journeys.

Featured publication

Unlocking Industrial Resource Productivity
Book

Unlocking Industrial Resource Productivity

– This e-book examines five core beliefs to increase profits through energy, material, and water efficiency.

Want to learn more about how we help clients in Operations?

MORE INSIGHTS

Article

My supply chain is better than yours—or is it?

– More-detailed benchmarks show that supply chains can still yield significant value—building on the investments so many CPG... companies have already made.
Article

Breakthrough technologies fundamentally change the game

– The right combination of breakthrough technologies (such as 3-D printing, machine-to-machine communications, and advanced robotics)... can help CPG companies achieve breakout performance.
Article

Building omnichannel excellence

– As consumers move more of their shopping online, consumer-goods companies need to meet service and efficiency challenges across... multiple channels. That calls for a new approach to the supply chain.
Article

Digitization and advanced planning in CPG

– Consumer-goods companies want supply chains that run smoothly from end to end, but their efforts are often thwarted. A new generation... of digital tools is helping to tackle the challenges.
Article

Recipe for success for sourcing in the food industry

– Transforming the way food companies specify, source, and manage the supply of raw materials can help them cut costs, meet changing... consumer preferences, and manage risks.
Article

Driving superior value through digital procurement

– Emerging digital and advanced analytics tools promise new levels of procurement performance. To deliver that promise, CPOs must... discover which of them are best suited to the needs of their company.
Article

The evolution of quality: Higher quality output, lower cost of quality

– Good quality doesn’t have to mean higher costs—in fact, it often means lower recall and warranty costs as a culture... of quality takes hold.
Article

CPG manufacturers need a comprehensive strategy for digitization

– Increasingly competitive CPG markets are making consumer-centered innovation—and the successful adoption of digital technologies—essential... as the CPG landscape evolves through 2030.
Interview

Innovating the customer experience in national parks

– Rick DeLappe, the project manager for Recreation.gov, discusses redesigning the user experience and the Recreation Information... Database.
Article

Keeping transformations on target

– Analysis of high-stakes transformations reveals a few pragmatic lessons that increase the odds of meeting the organization’s... objectives.
Article

Seizing India’s capital-goods opportunity

– India’s domestic capital-goods sector is under-developed, weighed down by low investment in technology and talent. That may be... changing.

MORE FROM THIS PRACTICE

Operations extranet

Operations Extranet

Our extranet provides distinctive operations knowledge and access to a network of operations professionals at leading companies around the globe. Free access is granted to existing and potential clients.

Connect with our Operations Practice