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About this practice

McKinsey founded its Operations Practice in 1997 to assist clients in solving complex strategic and operational problems from diagnosis to implementation. Since then, our practice has grown and evolved to become the world's preeminent operations consultancy.

For our clients, this translates into:

  • Speed and flexibility. Our clients achieve impact faster through flexible, tailored solutions delivered by senior experts and a suite of unique proprietary resources, ranging from rapid diagnostic tools to on-site training facilities.
  • Distinctive, lasting impact. We enable sustainable improvement to business performance by building capabilities, engaging with all levels and functions within the organization, and emphasizing continuous learning and cross-sector community building.
  • Unparalleled expertise worldwide. Our global network delivers targeted, specialized knowledge and solutions to our clients around the world.
  • Thoughtful integration of operations and strategy. No firm bridges the gap between strategy and operations like we do. We bring our clients the best thinking of our collective organization on the forces that are shaping the future of business, culture, and society.

Our teams combine the comprehensive business understanding that underpins all McKinsey disciplines with practical operations expertise in diverse industries worldwide. We have served thousands of clients from leading companies and have deepened our expertise across the total range of industrial and institutional segments, as well as functional topics in automotive, finance, pharmaceuticals, consumer goods, energy, high tech, basic materials, and beyond.

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McKinsey Operations

Learn more about our work and the unique tools, solutions, and capabilities we bring to our client’s toughest operations challenges.