The global McKinsey team included network-optimization specialists, statisticians, digital architects, interface designers, and app designers. They collected data from multiple sources across the company’s operations, documenting customer locations, available fleet resources, and existing and potential hub locations to determine improvement opportunities at each point in the process. With this information, they customized and tested the route-optimization model to generate schedules for each vehicle on a daily basis. This helped manage factors such as travel times, utilization costs for different types of trucks, and maximum load-outs.
Combining the Network Optimization Algorithm (NOAH) model with the expertise of McKinsey’s Strategic Network Analytic Center (SNAC) helped in creating visual guides. These guides brought opportunities to life for the client, particularly for its drivers in the form of daily route maps.
In addition, the team created a customized digital solution that ran on handheld devices, feeding real-time data to dispatchers and drivers alike. This helped increase transparency and further improve operations.