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The next-generation operating model for the digital world

Companies need to increase revenues, lower costs, and delight customers. Doing that requires reinventing the operating model.
The next generation operating model for the digital world

Digital reinvention: Transformation & Leadership

Article

From disrupted to disruptor: Reinventing your business by transforming the core

– Companies must be open to radical reinvention to find new, significant, and sustainable sources of revenue.
Article

The seven decisions that matter in a digital transformation: A CEO’s guide to reinvention

– A successful digital transformation requires making trade-off decisions. Here’s how successful CEOs guide their business’s reinvention.

Digital reinvention: Building the next-gen operating model

Rewiring Citi for the digital age

December 2016–Citigroup’s Head of Operations and Technology describes the bank’s efforts to accelerate its digital transition, as well as the importance of having the right talent and agility to pull it off.

Digital reinvention: Technology

Digital reinvention: Analytics

Digital blog

Digital McKinsey

Visit our new section where we post short takes on everything from digitization to design. Updates posted weekly.

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MORE INSIGHTS

Article

Looking beyond technology to drive sales operations

– New trends are forcing sales leaders to rethink how they sell. The right investment in sales operations can unlock sustainable... growth.
Article

A road map for digitizing source-to-pay

– Technologies available today could automate more than half of the source-to-pay process. The potential? Lower procurement costs,... greater savings, and more opportunities to pursue new sources of value.
Article

Four keys to successful digital transformations in healthcare

– By taking a comprehensive approach to digitization, healthcare companies can deliver products and services more quickly, boost... innovation in the industry, and hold down costs.
Article

Healthcare giant shares prescription for digital reinvention

– Stuart McGuigan, the CIO of Johnson & Johnson, describes how the life-sciences company has remade itself into a health-technology... innovator.
Article

Mastering the enablers of a sustained digital journey

– Three intertwined enablers—people, governance, and partnerships—are essential for lasting digital change.
Report

Smartening up with artificial intelligence

– How AI will transform Germany’s industrial sector.
Article

Life insurance: Ready for the digital spotlight

– Life insurers have been latecomers to the digital era. That will have to change.
Article

Invest, Create, Perform: Mastering the three dimensions of growth in the digital age

– Growth winners think about growth in new ways and pursue it across multiple dimensions.
Interview

Playing offense: What it takes to drive growth

– In this interview, McKinsey senior partner Liz Hilton Segel speaks with Comcast Cable CEO Neil Smit about what organic growth... means and how a business drives it. The following is an edited version of their conversation.
Article

The heartbeat of modern marketing: Data activation and personalization

– Technology has finally advanced to the point where marketers can use real-time data in a way that is both meaningful to customers... and profitable for companies.
Article - McKinsey Quarterly

McKinsey Quarterly 2017 Number 1: Overview and full issue

– This issue of the Quarterly, available here as a PDF download, lays out why companies should seize new opportunities... in light of digitization, discusses fresh research on consumer decision journeys, and examines firms making strides on board-level gender diversity.

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