Back to How we help clients

Our Provider Ecosystem

We evaluate and curate the best emerging and proven providers.

In a world of rapidly emerging technologies and business models, we recognize that it’s important to work with a network of external platforms, partners, and providers. We have connected with companies that are creating the world’s leading-edge solutions, and bring those to our clients—along with a team of experts trained on how best to use them.

We help match our clients’ needs with the right set of providers. Then we help implement the selected solutions at scale, and build client capabilities so they can manage the providers themselves.

Our approach to working with an ecosystem is unique because we work with all leading solutions providers, which gives us the freedom to find the best solution for our clients. In some cases, we also have exclusive relationships with solutions where the capability is truly unmatched, and can provide greater impact to our clients. Ultimately we are committed to bringing the best ideas and solutions to our clients.

Specifically, we bring the following:

  • deep partnering  relationships with over 30 best-in-class solutions—to help clients rapidly identify opportunities and deliver business results
  • an active database of over 450 innovative solutions, allowing clients to quickly identify and evaluate solutions providers by accurately matching their capabilities to your needs
  • a close working relationships with all leading providers in key areas—including business process automation, CRM, marketing cloud, digital agencies, and systems integrators
  • a team of senior architects, many hired directly from key providers, who work side-by-side with our clients to optimize the way solutions are architected and implemented so that clients can get the greatest value  
  • a combination of world-class business management knowledge and experience with deep understanding of technologies, platforms, and solutions 


Brendan Gaffey

Senior Partner, Dallas

Hugo Sarrazin

Senior Partner, Silicon Valley


Building Client Capabilities

We deliver more than solutions. We partner with clients to build the capabilities they need to move quickly, be agile, and create... value long after we’ve left.

Design Thinking

How can established companies create customer experiences as seamless and simple as those offered by the best digital start-ups?

Digital Labs

We work with the world’s largest organizations to accelerate the impact of digital transformation. Partnering closely with our... clients, we prototype ideas, test them with real customers, and quickly adapt the solution. Combining data science, human-centered design, and the latest rapid-development techniques—such as agile coaching, concept sprints, and DevOps—we help our clients deliver breakthrough products, experiences, and businesses.

Digital Opportunity Scan

A diagnostic and benchmarking tool that assesses how profitably companies are engaging with their customers.

Innovation Boot Camp

We bring clients face-to-face with innovators from Silicon Valley to New York to Singapore so they can learn from the world’s... most dynamic start-ups.

Our Provider Ecosystem

We evaluate and curate the best emerging and proven providers.