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Digital Opportunity Scan

A diagnostic and benchmarking tool that assesses how profitably companies are engaging with their customers.

In just 1 to 2 weeks, the Digital Opportunity Scan (DOS) creates a heat map that highlights where the greatest opportunities or weaknesses are in a company's digital performance, and it identifies the true value at stake.

An "outside in" tool that doesn't require access to company data, DOS helps our clients quickly understand how they are performing across each channel and all phases of the consumer decision journey versus their peers. The tool offers both quantitative and qualitative insights (from traffic scale to conversion rates to the quality of UI/UX), and it helps clients make practical decisions about where to focus actions and what to do to get immediate value.

FEATURED EXPERTS

Tanguy Catlin

Senior Partner, Boston

Marc Singer

Senior Partner, San Francisco

NEW APPROACHES TO IMPACT

Building Client Capabilities

We deliver more than solutions. We partner with clients to build the capabilities they need to move quickly, be agile, and create... value long after we’ve left.

Design Thinking

How can established companies create customer experiences as seamless and simple as those offered by the best digital start-ups?

Digital Labs

We work with the world’s largest organizations to accelerate the impact of digital transformation. Partnering closely with our... clients, we prototype ideas, test them with real customers, and quickly adapt the solution. Combining data science, human-centered design, and the latest rapid-development techniques—such as agile coaching, concept sprints, and DevOps—we help our clients deliver breakthrough products, experiences, and businesses.

Digital Opportunity Scan

A diagnostic and benchmarking tool that assesses how profitably companies are engaging with their customers.

Innovation Boot Camp

We bring clients face-to-face with innovators from Silicon Valley to New York to Singapore so they can learn from the world’s... most dynamic start-ups.

Our Provider Ecosystem

We evaluate and curate the best emerging and proven providers.