Business Technology

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IT Strategy & Organization

We help clients develop IT strategies that are tightly aligned to business goals and corporate priorities, and to design organization and governance approaches to deliver the highest value.

Based on our global experience, input from several major corporations’ CIOs, and a global benchmark database, we have defined both what the objectives and criteria for an IT strategy should be, but also what supporting enablers like processes, organization, and governance should look like. We have also calibrated these to ‘archetypes’ based on the business objectives. This gives us distinctive insight across all levers in how a CIO and CEO should think about the IT function’s strategy.

IT strategy

Our consultants bring a deep understanding of the client's industry, technology trends, and business needs to help develop an IT strategy that will support and enable the broader business goals. These strategies draw heavily on our experience in helping clients redesign IT functions such as application development, infrastructure, sourcing, or lean IT, and on our knowledge of business strategy and sector dynamics.

IT organization

Successfully implementing an IT strategy requires an organization and governance model tailored to the IT strategy. We help support IT strategy execution by designing the right models, decision-making processes, incentives, and metrics.

Proprietary tools

We use several proprietary tools to help diagnose our clients' strategies and improve IT governance, all of which are backed by unique data sets we have developed. A few examples are:

  • IT Strategy Diagnostic—a rapid assessment of IT performance along a number of performance and organizational health dimensions
  • IT Organization Diagnostic—a comprehensive diagnostic of IT governance performance from both an IT and a business perspective
  • M3—a tool that assesses major IT decision processes, including strategy development, budgeting, performance management, and vendor management

Featured Capability

Horizon360 IT Diagnostic

Comprehensive IT benchmarking across the entire IT organization, including quantitative and qualitative analyses complemented by industry-specific insights and improvement levers. Learn more on the Horizon360 website.

Impact story

Organizational effectiveness drives technology delivery

The business leaders of a global multibusiness company were frustrated by the IT department's struggle to meet heightened demand for technology solutions that were critical to driving multiple changes in the business model. We helped identify the issues responsible for the ineffective delivery, and in conjunction with a sizable client team, redesigned the IT delivery organization—structure, process and people—to improve the effectiveness of technology delivery.



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