Can mobile data players in emerging markets secure the full profit potential from their significant 3G network investments? Or will the rapid price erosion accompanied by traffic volume explosion necessarily result in lower return on investment? (PDF–281 KB)more
The CEO of Bharti Airtel Ltd shares his perspective on the rise of digital in telecommunications and its implications for customers and mobile network operators in emerging markets. (PDF–373 KB)more
Cloud computing is set to have a uniquely profound effect on the way small and medium-sized businesses consume IT. (PDF–232 KB)more
This report examines the organizational challenges facing telcos today and tackles CEOs' most pressing questions.more
An analysis of past telecom mergers and acquisitions provides new insights into where the industry is likely headed. (PDF–3.2 MB)more
Chief technology officers face a growing array of serious challenges as the new century unfolds. We highlight 21 of the most important issues that fixed and mobile CTOs should address. (PDF–111 KB)more
The convergence of telecoms and IT has opened the door for significant B2B activity in the ICT industry. Understanding the markets and the trends that shape them will help telcos take full advantage of the market share and revenue opportunities. (PDF–319 KB)more
McKinsey’s deep and comprehensive survey considers how consumer behavior is changing in a dozen countries and across digital experiences. more
Very poor people in emerging economies not only have a surprising degree of interest in financial services but also, when possible, use them enthusiastically. more
Xie Qin explains how he used service-oriented architecture to create a smarter, more efficient system. more
As the Web experience evolves, smartphones may soon live up to their name, and every business’s mobile strategy will grow in importance. more
Revenues from mobile broadband services are expected to double over the next five years, but operators face challenges in capturing this value. more
The United States is behind many rich—and even not-so-rich—countries in broadband Internet access. The Obama administration aims to expand it. more
People from all segments and geographies are publishing huge amounts of data online. Never before has so much unbiased and timely information been available for those able to translate data into a basis for making commercial decisions. more