Even after researching products on their own, many customers enter stores undecided about what to buy. For retailers, that’s an opportunity to improve off-line sales in an increasingly multichannel world. more
Retailers cannot afford to skip Asia’s youngest market. Here’s why. more
The attitudes and behavior of Japanese consumers are shifting dramatically, presenting opportunities and challenges for companies in the world’s second-largest retail market. more
Companies waiting for a return to normality following the recession may be disappointed. Their customers have tried cheaper products—and actually like them. more
In a year of doom and gloom for retailers, the continued emergence of online sales has been a bright spot. Why then do so few companies get true multichannel retailing right? more