McKinsey & Company Skip main navigation

Retail

A leading strategic consultancy to the retail industry, we help clients increase efficiency and drive growth by refining the commercial offer and developing new organizational and technological capabilities.

Our expertise

Featured insights

The value proposition in multichannel retailing
article

The value proposition in multichannel retailing

May 2011—Consumers love low prices, but retailers shouldn’t overlook the way shoppers perceive value online and in stores.more

Rediscovering the art of selling
article | McKinsey Quarterly

Rediscovering the art of selling

October 2010— Even after researching products on their own, many customers enter stores undecided about what to buy. For retailers, that’s an opportunity to improve off-line sales in an increasingly multichannel world.more

  • includes:
    •  

Featured book

Retail and brand marketing

Retail Marketing and Branding: A definitive guide to maximizing ROI

Jesko Perrey, Dennis Spillecke, 2013

This book offers retail leaders practical ways to improve their marketing function's performance to drive corporate growth. Practical guidelines and case examples make it an accessible guide for all consumer-minded retailers.

Contact

Meet our people

Liz Lempres

Liz Lempres

Director
Klaus Behrenbeck

Klaus Behrenbeck

Director
Heang Chhor

Heang Chhor

Director
Sajal Kohl

Sajal Kohli

Director
More profiles

Related practice

Consumer Packaged Goods

Additional insights into consumer-facing industries from our Consumer Packaged Goods Practice.more